Privacy Policy
1. Data Controller
AMES DE BRILLIANTE (Pty) Ltd is the data controller responsible for your personal data. We are a licensed diamond dealer registered in the Republic of Botswana.
2. Data We Collect
Customer accounts store your email address, display name, email verification status and account preferences using Appwrite authentication. Guest preferences remain in browser storage. Signing in does not transfer guest chat history or saved media between devices.
When you submit a sourcing request through this website, we collect the following personal information:
- Full name
- Company name
- Contact details (email address and/or WhatsApp number)
- Country of residence
- Diamond sourcing specifications (type, shape, carat, color, clarity, certification)
- Any additional notes or requirements you provide
- For rough diamond requests: KP import licence number and issuing country
- Consent record and timestamp of submission
3. Purpose of Data Collection
We collect and process your personal data solely to:
- Respond to your sourcing requests and source diamonds on your behalf
- Provide account sign-in, profile preferences, email verification and password recovery
- Meet our regulatory and compliance obligations under Botswana law, including the Kimberley Process and anti-money laundering requirements
- Maintain records as required by our diamond dealer licence
4. Data Sharing and Sale
We do not sell, rent, or trade your personal data to any third party. Your data may be shared only with:
- Our authorised suppliers, solely to the extent necessary to source diamonds on your behalf
- Appwrite, to provide account authentication and account preference storage
- Regulatory authorities, where required by law
5. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, and as required by applicable law and our licence obligations. Transaction records are retained in accordance with Botswana regulatory requirements.
6. Your Rights under the Botswana Data Protection Act 2018
Under the Botswana Data Protection Act 2018, you have the following rights:
- Right of access: You may request a copy of the personal data we hold about you.
- Right of correction: You may request that we correct any inaccurate or incomplete personal data.
- Right of deletion: You may request that we delete your personal data, subject to our legal and regulatory retention obligations.
- Right to object: You may object to the processing of your personal data where we rely on a legitimate interest.
7. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
8. Contact for Data Requests
To exercise any of your rights under this policy, or to make a data-related enquiry, please contact us at:
Email: privacy@amesdebrilliane.co.bw
9. Amendments
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.